40%
Cost Reduction
The Challenge
A Fortune 100 retailer's observability costs were growing 3x faster than their infrastructure. Multiple vendor agents created duplicate telemetry, and engineering teams had no visibility into what was driving the bill.
Our Approach
We audited their telemetry pipeline, consolidated agents to a unified OpenTelemetry collector architecture, implemented intelligent sampling, and built cost attribution dashboards so teams could own their spend.
Results
- 40% reduction in annual observability spend
- Consolidated from 4 vendor agents to 1 OTEL pipeline
- Real-time cost attribution per team and service
- Zero gaps in critical alerting coverage
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