Financial Services
Unified Observability Across 3 Clouds for a Financial Services Firm
82%
Faster Root Cause
The Challenge
A financial services company running workloads across AWS, Azure, and OCI had fragmented observability — different tools per cloud, no correlated traces, and 45-minute mean time to identify root cause during incidents.
Our Approach
We architected a centralized OTEL pipeline that unified telemetry from all three clouds, built custom connectors for legacy on-premises systems, and implemented correlated distributed tracing across the entire stack.
Results
- Mean time to root cause reduced from 45 minutes to 8 minutes
- Single pane of glass across AWS, Azure, and OCI
- Custom connectors for 3 legacy on-prem systems
- Standardized instrumentation across all engineering teams
Facing Similar Challenges?
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